{"id":11619,"date":"2021-12-15T21:35:25","date_gmt":"2021-12-16T03:35:25","guid":{"rendered":"https:\/\/www.aprendamandarin.com\/?page_id=11619"},"modified":"2025-06-05T03:51:43","modified_gmt":"2025-06-05T09:51:43","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.aprendamandarin.com\/zh_tw\/preguntas-frecuentes\/","title":{"rendered":"\u7ecf\u5e38\u8be2\u95ee\u7684\u95ee\u9898"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11619\" class=\"elementor elementor-11619\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-90ad99e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"90ad99e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5ad21b9\" data-id=\"5ad21b9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a017b5 elementor-widget elementor-widget-heading\" data-id=\"2a017b5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u7ecf\u5e38\u8be2\u95ee\u7684\u95ee\u9898<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a29342 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3a29342\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bce34ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bce34ef\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a8e3fc7\" data-id=\"a8e3fc7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b6c751 elementor-widget elementor-widget-image\" data-id=\"2b6c751\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"296\" src=\"https:\/\/www.aprendamandarin.com\/wp-content\/uploads\/2021\/12\/fqs-300x296.png\" class=\"attachment-medium size-medium wp-image-11622\" alt=\"\" srcset=\"https:\/\/www.aprendamandarin.com\/wp-content\/uploads\/2021\/12\/fqs-300x296.png 300w, https:\/\/www.aprendamandarin.com\/wp-content\/uploads\/2021\/12\/fqs-12x12.png 12w, https:\/\/www.aprendamandarin.com\/wp-content\/uploads\/2021\/12\/fqs-100x100.png 100w, https:\/\/www.aprendamandarin.com\/wp-content\/uploads\/2021\/12\/fqs.png 410w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66d4242\" data-id=\"66d4242\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f5349a0 elementor-widget elementor-widget-pp-faq\" data-id=\"f5349a0\" data-element_type=\"widget\" data-settings=\"{&quot;faq_layout&quot;:&quot;accordion&quot;,&quot;accordion_type&quot;:&quot;accordion&quot;,&quot;toggle_speed&quot;:300}\" data-widget_type=\"pp-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"pp-faqs pp-advanced-accordion pp-toggle-icon-align-right\" id=\"pp-advanced-accordion-f5349a0\" data-accordion-id=\"f5349a0\">\n\t\t\t\t\t\t<div class=\"pp-faq-item elementor-grid-item pp-accordion-item\">\n\t\t\t\t<div id=\"pp-accordion-tab-title-2571\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"0\" data-tab=\"1\">\n\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\u00bfD\u00f3nde comprar los productos?\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"pp-accordion-tab-content-2571\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"1\">\n\t\t\t\t\t<p>Todos los productos est\u00e1n \u00fanicamente disponibles en nuestro e-Shop.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item elementor-grid-item pp-accordion-item\">\n\t\t\t\t<div id=\"pp-accordion-tab-title-2572\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"0\" data-tab=\"2\">\n\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\u00bfCu\u00e1les m\u00e9todos de pago puedo aceptar al comprar?\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"pp-accordion-tab-content-2572\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"2\">\n\t\t\t\t\t<p>Se puede utilizar transferencia bancaria o Sinpe M\u00f3vil.<\/p>\n<p><strong>Numero de cuenta:<\/strong><\/p>\n<ul>\n<li>Banco Nacional (BNCR)<\/li>\n<li>Titular: Ilien Kuo<\/li>\n<li>Cuenta Colones:<\/li>\n<li>N\u00famero de cuenta: 100 01 000 216494 5<\/li>\n<li>Cuenta cliente: 151 000 100121 64941<\/li>\n<li>IBAN: CR1801500010012164941<\/li>\n<li>Cuenta D\u00f3lares:<\/li>\n<li>N\u00famero de cuenta: 100 02 000 619206 6<\/li>\n<li>Cuenta cliente: 151 000 100261 92065<\/li>\n<li>IBAN: CR96015100010026192065<\/li>\n<li>\u00a0<\/li>\n<\/ul>\n<p><strong>SINPE MOVIL: <\/strong>88694664<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item elementor-grid-item pp-accordion-item\">\n\t\t\t\t<div id=\"pp-accordion-tab-title-2573\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"0\" data-tab=\"3\">\n\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\u00bfCu\u00e1nto tardan en entregar mi producto?\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"pp-accordion-tab-content-2573\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"3\">\n\t\t\t\t\t<p>A partir de la confirmaci\u00f3n del pedido, ser\u00e1 entregado en las 48 a 72 horas h\u00e1biles dependiendo de la zona de entrega, este tiempo puede ser menor.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item elementor-grid-item pp-accordion-item\">\n\t\t\t\t<div id=\"pp-accordion-tab-title-2574\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"0\" data-tab=\"4\">\n\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\u00bfEs necesario tener una cuenta para realizar mi pedido?\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"pp-accordion-tab-content-2574\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"4\">\n\t\t\t\t\t<p>Si, con sus datos registrados le beneficia en pedidos futuros porque guarda su informaci\u00f3n de pedidos y del servicio de entrega \u00fanica \u2013 exclusiva para este fin.\u00a0 El sistema no solicita ni guardar\u00e1 ninguna informaci\u00f3n bancaria.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"pp-faq-item elementor-grid-item pp-accordion-item\">\n\t\t\t\t<div id=\"pp-accordion-tab-title-2575\" class=\"pp-faq-question pp-accordion-tab-title\" tabindex=\"0\" data-tab=\"5\">\n\t\t\t\t\t<div class=\"pp-accordion-title-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-title-text\">\n\t\t\t\t\t\t\t\u00bfCu\u00e1les son los m\u00e9todos para entregar las \u00f3rdenes de compras?\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"pp-accordion-toggle-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-close pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class='pp-accordion-toggle-icon-open pp-icon'>\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i>\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<div id=\"pp-accordion-tab-content-2575\" class=\"pp-faq-answer pp-accordion-tab-content\" data-tab=\"5\">\n\t\t\t\t\t<h4>Retiro en tienda<\/h4>\n<p>Las \u00f3rdenes de compras pueden ser retiradas en nuestra oficina. Para optar por esta el cliente debe seleccionar la opci\u00f3n de \u201cretiro en tienda\u201d en el formulario de entrega y luego uno de nuestros representantes se comunicar\u00e1 e indicar\u00e1 dentro de cuando tiempo retirar su pedido. despu\u00e9s de verificada la informaci\u00f3n de pago con el banco emisor.<\/p>\n<p>Puede retirar de lunes a viernes en un horario de: 8:30 AM a 4:00 PM<\/p>\n<h4>Env\u00edo a domicilio *<\/h4>\n<p>Se env\u00eda por correos de Costa Rica \u00fanicamente.<\/p>\n<p>Los costos por cancelaci\u00f3n o modificaci\u00f3n de la ruta de la entrega ser\u00e1n asumidos por el usuario.<\/p>\n<p><em><strong>* TODO PEDIDO DEBER\u00c1 SER PAGADO EN SU TOTALIDAD PREVIO A LA ENTREGA*<\/strong><\/em><\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00bfD\u00f3nde comprar los productos? Todos los productos est\u00e1n \u00fanicamente disponibles en nuestro e-Shop. \u00bfCu\u00e1les m\u00e9todos de pago puedo aceptar al comprar? Se puede utilizar transferencia bancaria o Sinpe M\u00f3vil. Numero de cuenta: Banco Nacional (BNCR) Titular: Ilien Kuo Cuenta Colones: N\u00famero de cuenta: 100 01 000 216494 5 Cuenta cliente: 151 000 100121 [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11619","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/pages\/11619","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/comments?post=11619"}],"version-history":[{"count":46,"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/pages\/11619\/revisions"}],"predecessor-version":[{"id":13969,"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/pages\/11619\/revisions\/13969"}],"wp:attachment":[{"href":"https:\/\/www.aprendamandarin.com\/zh_tw\/wp-json\/wp\/v2\/media?parent=11619"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}